Terms & Conditions
True Form Apparel – Terms & Conditions
Last Updated: November 2025
Welcome to True Form Apparel. By accessing or using our website, you agree to these Terms and Conditions. Please read them carefully — they outline how we operate and protect both you and our business.
1. Overview
True Form Apparel operates www.trueformapparel.net
, offering apparel and accessories produced and shipped through our print-on-demand partner, Printful.
By placing an order, you acknowledge these terms and agree to them in full.
2. Use of Our Website
You agree not to misuse or interfere with the website in any way that could harm the site, company, or other users. This includes unauthorized access attempts, altering functionality, or engaging in fraudulent behavior.
All content on this site — including images, designs, text, and branding — is the property of True Form Apparel and may not be copied, reused, or distributed without written permission.
3. Products and Availability
All products are made on demand through our fulfillment partner. Availability may vary, and product colors or sizing can appear slightly different depending on your screen or device.
We reserve the right to modify, update, or discontinue products at any time without notice.
4. Pricing
All prices are listed in USD unless otherwise noted. Pricing may change without prior notice, but once your order is placed, the price paid at checkout is final for that transaction.
5. Orders and Fulfillment
Orders are fulfilled through Printful. When you place an order, your shipping details are shared with Printful for production and delivery.
Production begins immediately after an order is received, so cancellations may not be possible once processing has started. If you need to make changes, contact us immediately at customerservice@trueformapparel.net
— we will do our best to assist.
6. Shipping
Shipping times vary by location. Most U.S. orders ship within 2–5 business days and arrive within 7–10 business days.
Global or carrier delays, weather disruptions, or customs inspections are beyond our control, but we will always communicate and assist when possible.
7. Returns and Refunds
Because all items are printed on demand, our Refund Policy applies:
Items Eligible for Free Replacement
We will replace or refund items that are:
Defective
Damaged
Misprinted
Incorrectly fulfilled
Claims must be submitted within 30 days of delivery with photo proof sent to support@trueformapparel.net
.
Other Returns
If you ordered the wrong size or changed your mind, returns may be accepted within 30 days if the item is unworn, unwashed, and in original condition.
Shipping or restocking fees may apply.
Full details are provided in our Refund Policy
.
8. Intellectual Property
All designs, graphics, product images, brand names, and written content belong exclusively to True Form Apparel.
You may not copy, reproduce, modify, or redistribute any material without written consent.
9. Limitation of Liability
True Form Apparel is not responsible for:
Carrier delays or lost packages after delivery confirmation
Incorrect addresses provided by customers
Sizing or ordering mistakes
Unauthorized use of your account
Our liability for any claim shall never exceed the amount paid for the specific order in question.
We are not liable for indirect or consequential damages of any kind.
10. Account Information
If you create an account, you are responsible for maintaining its confidentiality and ensuring all details are accurate.
We reserve the right to suspend or close accounts that violate our terms or engage in fraudulent activity.
11. Third-Party Services
We use trusted partners such as Wix (for site hosting) and Printful (for fulfillment). Their individual terms and privacy policies also apply where relevant.
12. Changes to These Terms
We may revise or update these Terms and Conditions as needed. All updates will be reflected on this page with a new “Last Updated” date.
Continued use of the site constitutes acceptance of the new terms.
13. Contact Us
If you have any questions about these Terms and Conditions, contact us at:
Email: customerservice@trueformapparel.net
Phone: 512-981-1900
Address: Central Texas, USA